Andrew Mitton

David Childers from Ethic­s­point writes a good arti­cle about social media and com­pli­ance pro­grams in the SCCE jour­nal.  He iden­ti­fies all the new tools such as Twit­ter, blogs, wikis, LinkedIn, Face­book, etc. that can be used in com­pli­ance train­ing.   But how?

This is the golden ques­tion that every­one is strug­gling with.  Train­ing has tra­di­tion­ally been done in a class­room.  The teacher lec­tures, the stu­dents take notes, then there’s a test and grade.  Or cor­po­rate head­quar­ters pushes out the train­ing that every­one needs to watch, then cer­tify completion.

But things are undoubt­edly chang­ing.  Edu­ca­tion seems to be more about con­ver­sa­tions and groups.  It also seems to be peer-oriented and self-directed.  That’s where the new tools come into play and will have the most impact.

These tools when used cor­rectly can be a pow­er­ful force in cre­at­ing an eth­i­cal cul­ture.  If you can get con­ver­sa­tions going about ethics and doing what’s right, then you’re on your way.  But it has to hap­pen nat­u­rally.  It’s not really some­thing that’s con­trived.  It may start as a few ques­tions.  It might start with a video.  In many ways, the com­pli­ance group just cre­ates the tools and plants the seeds of con­ver­sa­tions and then stands back.  In other ways, it’s about shar­ing the strug­gles of dif­fi­cult sit­u­a­tions.  It’s also about exper­i­men­ta­tion and see­ing what works.

It will be very inter­est­ing to watch evolve.  I also think it will be fun to exper­i­ment with.